Shipping policy
### Shipping Policy
At **Velvexa**, we're committed to getting your beauty tech delivered quickly, safely, and reliably. Here’s everything you need to know about our shipping process:
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#### Processing Time
Orders are processed within **1–3 business days** after payment confirmation. You’ll receive a confirmation email with tracking details once your order is on its way.
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#### Shipping Locations
We currently ship to:
- United States
- Canada
- United Kingdom
- Most countries in the EU
If you’re outside these areas, feel free to contact us — we’ll do our best to help!
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#### Estimated Delivery Times
- **USA & Canada**: 5–10 business days
- **UK & EU**: 7–14 business days
- *Note*: Shipping times may vary slightly due to customs or local delays.
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#### Free Shipping
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#### Tracking Your Order
Once your order ships, you’ll receive a tracking number by email. You can use it to follow your package every step of the way.
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#### Customs, Duties & Taxes
free shipping
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#### Questions?
Need help with your shipment? Just email us at **support@velvexa.com** — we’re here to help!